Política de privacidad y cookies

Last updated: January 2026

1. Data Controller

Identity: Activo Digital Press

CIF/NIF: XXXXXXXXX

Address: XXXXXXXXX

Email: contacto@activodigitalpress.com

Madrid Signature (hereinafter, ‘we’, ‘us’, or ‘our’) is the data controller responsible for processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

2. What Data We Collect

We collect and process the following personal data when you use our services or contact us:

• Identification data: Name, email address, phone number

• Communication data: Messages and inquiries you send us

• Navigation data: Information about your visit to our website (non-personally identifiable)

We do not collect sensitive data or data from minors under 14 years of age.

3. Purpose and Legal Basis

We process your personal data for the following purposes:

• To respond to your inquiries and service requests (Legal basis: Consent and pre-contractual measures)

• To manage and coordinate experiences and services you request (Legal basis: Contract execution)

• To send you information about our services if you have given consent (Legal basis: Consent)

• To comply with legal obligations (Legal basis: Legal obligation)

• To improve our website and services (Legal basis: Legitimate interest)

4. Data Retention

Your personal data will be retained for the following periods:

• Contact inquiries: Until the request is resolved and for 1 year thereafter for quality purposes

• Client data: During the contractual relationship and for 6 years thereafter for legal and fiscal obligations

• Marketing consent: Until you withdraw consent

After these periods, your data will be deleted or anonymized.

5. Data Recipients

Your data may be shared with:

• Third-party service providers: CRM systems, email marketing platforms (Google Analytics, email service providers), who process data on our behalf under strict confidentiality agreements

• Partner establishments: Hotels, restaurants, and service providers necessary to fulfill your experience requests

• Legal authorities: When required by law

All data processing takes place within the European Union/EEA. We do not transfer your data outside the EU/EEA.

6. Your Rights

Under GDPR and LOPDGDD, you have the following rights:

• Right of access: Know what data we hold about you

• Right of rectification: Correct inaccurate or incomplete data

• Right of erasure: Request deletion of your data

• Right to restriction: Limit how we process your data

• Right to data portability: Receive your data in a structured format

• Right to object: Object to processing based on legitimate interest

• Right to withdraw consent: At any time, without affecting prior processing

• Right not to be subject to automated decisions: Including profiling

To exercise your rights, contact us at: madridsignature@gmail.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es

7. Cookies Policy

Our website uses only essential cookies necessary for its proper functioning. We do not use tracking, analytics, or advertising cookies.

Essential cookies:

• Session cookies: To maintain your session while browsing

• Language preference: To remember your language choice (EN/ES)

These essential cookies do not require consent as they are strictly necessary for the website to function.

We do not use third-party cookies or any cookies that track your behavior across websites.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Secure data transmission (SSL/TLS encryption)

• Access controls and authentication

• Regular security assessments

• Data minimization practices

• Staff training on data protection

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The ‘Last updated’ date at the top indicates when the policy was last revised. We encourage you to review this policy regularly.

11. Contact Information

For any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Madrid Signature

Email: contacto@activodigitalpress.com

Address: XXXXXXXXX